Crisis Command: Ultimate has no accounts and no analytics, and the game itself does not collect, store or share any personal information: your progress is saved on your device only. The game shows ads through Google AdMob (a banner under the city map and optional videos you can watch for in-game funds; no full-screen ads). AdMob, run by Google, may use your device's advertising ID and similar device data to show and measure ads; in regions that require it you are asked for your choice first. Optional in-app purchases are handled entirely by Google Play.
To let you continue where you left off, the game saves your career progress, campaign progress, game mode, wallet (tokens and diamonds), the items you unlocked, a list of your purchases with their Google Play purchase references, camera view, tutorial progress and sound, music and voice settings in the app's local storage on your device. This data never leaves your device and we cannot see it. It is deleted when you uninstall the app. The “Reset game” button on each mode's path page sends that mode's levels back to the start; your money, items, unlocked modes and purchases are kept, and rewards already earned are not paid again.
The game itself collects nothing except the feedback you choose to send (see “Feedback you choose to send”) and has no accounts, analytics or crash reporting of its own. It does not access your contacts, location, camera, microphone, photos or files, and apart from the two Google services below it does not contact any server (it only reads its own bundled game files). Purchases go through the Google Play app. The “Our games” page lists our other games; if you choose to ask to become an early tester, it opens your own email app with a message for you to read and send yourself: the game sends nothing on its own and stores no address. The one exception is advertising: the Google AdMob software built into the app collects and uses the data described under “Advertising” below.
From time to time the game asks “How are we doing so far?”, and its main screen has a “Contact our developers directly” button. Both open a short form with a star rating and an optional comment. Only if you press Send, the game sends to Ocean Glide, over an encrypted (HTTPS) connection: your star rating, your comment (if you wrote one), the name and version of the game, the language of the game and the platform (for example Android). It does not send your name, e-mail address, advertising ID or any other device identifier, and our server does not store your IP address. If there is no connection when you press Send, the feedback waits on your device and is sent when the connection returns.
The feedback is kept on our server (Google Cloud, European Union) and forwarded to our own e-mail inbox. We use it only to understand what players think and to improve our games. We do not sell it or share it with anyone, and we keep it for no longer than three years. Sending feedback is optional: nothing is sent unless you press Send. Please do not write personal information in your comment. Because feedback is not linked to you, we cannot tell which feedback is yours; to ask us to delete a comment, write to us with its approximate date and content and we will delete it.
Crisis Command: Ultimate is intended for players aged 16 and over and is not directed at children. We do not knowingly collect personal information from anyone, including children. The app has no chat or social features; its only third-party services are Google AdMob and Google Play Billing (see below).
Crisis Command: Ultimate uses Google AdMob to show ads: a banner at the bottom of the screen under the city map and optional videos you choose to watch for in-game funds. There are no full-screen ads. The Ultimate Lifetime Deal removes the banner. Optional videos stay available to everyone.
To show and measure ads, AdMob (Google) may collect and use your device's advertising ID, your IP address (to estimate your general location), device and app information, crash and performance data, and how you interact with ads. We do not receive this data and do not link it to your name or any account. Where the law requires it (for example in the European Economic Area, the United Kingdom and some US states) the game shows Google's consent form the first time you open it, after you accept the terms of use and before any ad is requested; where Google requires it you can review or change that choice later in the game's Menu (“Ad privacy choices”). On Android you can also reset your advertising ID or opt out of ad personalisation in your device settings (Settings → Privacy → Ads). Google's own explanation of how it uses this data: policies.google.com/technologies/partner-sites; Google's privacy policy: policies.google.com/privacy.
Crisis Command: Ultimate offers optional in-app purchases (vehicle packs, paint schemes, diamonds, loans, map deals and the Ultimate Lifetime Deal). Every payment is processed by Google Play Billing under Google's own terms and privacy policy: we never receive your name, email address or payment details. Google Play tells the game only which item was bought and gives it a purchase reference, so the game can deliver the item once and restore one-time items if you reinstall (“Restore purchases” in the Store). That reference stays on your device.
The app is distributed through Google Play. Google may collect information such as installation statistics and crash reports under its own privacy policy. That data is not shared with us in a form that identifies you.
If we change how the app handles data, we will update this page and the effective date above.
Questions or requests: djaltdgadjets@gmail.com